一個月前 Jenny Wen 的「設計流程已死」論點引發業界熱議。本文以此探討 AI 對設計流程的影響，分析正反雙方的論點，並指出 AI 時代下設計師的核心價值是「明確定義設計結果的判斷力」。我們認為，設計流程並未消失而是轉化與演進，設計師最核心的價值則是在於能否清晰闡述 AI 難以取代的專業判斷。

音樂藝文

職場

閱讀書評

以行動支持創作者！付費即可解鎖

設計

引鹿創新產品顧問，陪伴企業組織打造兼具商業效益與社會影響的創新產品

引鹿創新 | 兼顧商業價值與社會永續的服務設計

Jenny Wen leads design for Claude at Anthropic. Prior to this, she was Director of Design at Figma, where she led the teams behind FigJam and Slides. Before that, she was a designer at Dropbox, Square, and Shopify.

*We discuss:*
1. Why the classic discovery → mock → iterate design process is becoming obsolete
2. What a day in the life of a designer at Anthropic looks like, including her AI tool stack
3. Whether AI will eventually surpass humans in taste and judgment
4. Why Jenny left a director role at Figma to return to IC work at Anthropic
5. The three archetypes Jenny is hiring for now
6. Why chatbot interfaces may be more durable than most people expect

*Brought to you by:*
Mercury—Radically different banking: https://mercury.com/
Orkes—The enterprise platform for reliable applications and agentic workflows: https://www.orkes.io/
Omni—AI analytics your customers can trust: https://omni.co/lenny

*Episode transcript:* https://www.lennysnewsletter.com/p/the-design-process-is-dead

*Archive of all Lenny's Podcast transcripts:* https://www.dropbox.com/scl/fo/yxi4s2w998p1gvtpu4193/AMdNPR8AOw0lMklwtnC0TrQ?rlkey=j06x0nipoti519e0xgm23zsn9&st=ahz0fj11&dl=0

*Where to find Jenny Wen:*
• X: https://x.com/jenny_wen
• LinkedIn: https://www.linkedin.com/in/jennywen
• Substack: https://jennywen.substack.com
• Website: https://jennywen.ca

*Where to find Lenny:*
• Newsletter: https://www.lennysnewsletter.com
• X: https://twitter.com/lennysan
• LinkedIn: https://www.linkedin.com/in/lennyrachitsky/

*In this episode, we cover:*
(00:00) Introduction to Jenny Wen
(04:23) Why the traditional design process is dead
(06:33) The two new types of design work
(10:00) How widespread this shift will be
(13:00) Day-to-day life as a designer at Anthropic
(18:45) Jenny’s AI stack
(20:03) Why Figma still matters for exploration
(22:25) Advice for working with engineers
(24:19) How to maintain craft, quality, and trust in the AI era
(27:35) Will AI ever have “taste”?
(31:38) The future of chatbot interfaces
(35:33) Moving from director back to IC
(41:00) The 10-day build of Claude Cowork
(46:06) Hiring: the three archetypes
(50:44) Advice for new and senior designers
(54:42) The value of “low leverage” tasks for managers
(57:52) Why the best teams roast each other
(01:01:45) The legibility framework
(01:07:22) Lightning round and final thoughts

*Referenced:*
• Figma: https://www.figma.com
• Anthropic: https://www.anthropic.com
• v0: https://v0.app
• Navigating a Design Career with Jenny Wen | Figma at Waterloo: https://www.youtube.com/watch?v=OHcBPMh2ivk
• Claude Cowork: https://claude.com/product/cowork
• Use Claude Code in VS Code: https://code.claude.com/docs/en/vs-code
• Claude Code in Slack: https://code.claude.com/docs/en/slack
• Lex Fridman’s website: https://lexfridman.com
• Head of Claude Code: What happens after coding is solved | Boris Cherny: https://www.lennysnewsletter.com/p/head-of-claude-code-what-happens
• OpenClaw: https://openclaw.ai
• OpenAI’s CPO on how AI changes must-have skills, moats, coding, startup playbooks, more | Kevin Weil (CPO at OpenAI, ex-Instagram, Twitter): https://www.lennysnewsletter.com/p/kevin-weil-open-ai
• Marc Andreessen: The real AI boom hasn’t even started yet: https://www.lennysnewsletter.com/p/marc-andreessen-the-real-ai-boom
• Socratica: https://www.socratica.info
• Anthropic’s CPO on what comes next | Mike Krieger (co-founder of Instagram): https://www.lennysnewsletter.com/p/anthropics-cpo-heres-what-comes-next
• Radical Candor: From theory to practice with author Kim Scott: https://www.lennysnewsletter.com/p/radical-candor-from-theory-to-practice
• Evan Tana’s ‘legibility matrix’ on X: https://x.com/evantana/status/1927404374252269667
• How to spot a top 1% startup early: https://www.lennysnewsletter.com/p/how-to-spot-a-top-1-startup-early
• Palantir: https://www.palantir.com
• Stripe: https://stripe.com
• Linear: https://linear.app
• Notion: https://www.notion.com
• Julie Zhuo’s website: https://www.juliezhuo.com
• Sentimental Value: https://www.imdb.com/title/tt27714581
• The Pitt on Prime Video: https://www.amazon.com/The-Pitt-Season-1/dp/B0DNRR8QWD
• Noah Wyle: https://en.wikipedia.org/wiki/Noah_Wyle
• ER on Prime Video: https://www.amazon.com/gp/video/detail/B0FWZSDYRP
• Retro: https://retro.app
• Granola: https://www.granola.ai

*Recommended books:*
• Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity: https://www.amazon.com/Radical-Candor-Kick-Ass-Without-Humanity/dp/1250103509
• The Power Broker: Robert Moses and the Fall of New York: https://www.amazon.com/Power-Broker-Robert-Moses-Fall/dp/0394480767
• Insomniac City: New York, Oliver Sacks, and Me: https://www.amazon.com/Insomniac-City-New-York-Oliver/dp/162040494X

_Production and marketing by https://penname.co/._
_For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com._

Lenny may be an investor in the companies discussed.

The design process is dead. Here’s what’s replacing it. | Jenny Wen (head of design at Claude)

設計師

Podcast

產品

Anthropic

討論

開發

Threads

專業

團隊

AI 時代的設計流程新思維：從「流程已死」到「判斷力」的核心價值

Joey Hsiao

Joey Hsiao