In Taiwan, if an export cargo driver finds that a piece of cargo is missing after entering the warehouse, he should immediately notify the cargo owner or forwarder and ask him to take appropriate action to solve the problem. The following are possible solutions:
Contact the owner or forwarder: Inform the owner or forwarder and ask if the missing item is already in the system. If the article has not yet appeared in the design, it may be that the owner or forwarder did not process the order correctly, resulting in a missing item. If the goods have already appeared in the system, please ask the owner or forwarder if they can provide detailed information about the lost goods, such as the barcode number of the carton.
Check the goods: The goods should be inspected before notifying the owner or forwarder. When examining the goods, each piece should be checked individually for abnormalities. If you find one item missing, you should carefully review the surrounding area for signs of missing items, such as damaged cartons or bags.Fill out a report: If it is determined that a shipment has been lost, the driver should fill out a notification immediately. The report should include detailed information such as the missing goods' quantity, product name, and packing method. The report should also provide relevant information such as the time and place of entering the warehouse at that time.
Assist in the investigation: Drivers should assist the owner or forwarder in investigating why the shipment is missing. During the study, the driver should stay in touch and provide timely assistance. When entering the warehouse, drivers can give surveillance images or other relevant information to help cargo owners or freight forwarders conduct investigations.
In short, the driver should immediately notify the owner or forwarder when he finds the goods missing and assists in solving the problem. Drivers should also fill out a report, providing details to help investigators determine why the shipment is missing.
After the goods exported from mainland China enter the supervision warehouse, if the driver finds that one piece of goods is missing, the following measures should be taken immediately:
Contact the owner or forwarder: Inform the owner or forwarder that an item is missing and ask about the item's condition. If the goods have entered the supervision warehouse, you may need to contact the staff of the supervision warehouse to assist in finding the missing goods.
Check the cargo: The driver should check the cargo before notifying the owner or forwarder. When inspecting the goods, each piece should be checked individually for any abnormality, including missing, damaged, disordered, etc. If you find an item missing, you should carefully review the surrounding area for signs of lost items.
Fill out a report: If it is determined that a shipment has been lost, the driver should fill out a notification immediately. The report should include detailed information such as the missing goods' quantity, product name, and packing method. The report should also provide relevant information such as the time and place of entering the warehouse at that time.
Sold goods. It should be noted that there is a distinction between commodity inspection and non-commodity inspection goods exported from mainland China. Commodity inspection goods usually refer to some dangerous, healthy food, animal, and plant products, cosmetics, and other commodities, which need to pass the commodity inspection before they can be exported; In contrast, the sealed goods that need to be written off refer to the export goods that need to be verified through customs declaration forms and other procedures. There is no need to distinguish whether commodity inspection is required. Whether it is a commodity or non-commodity inspection goods, relevant personnel should be contacted in time to help solve the problem when missing goods are found. Suppose the missing goods are customs-sealed goods that need to be written off. In that case, it is necessary to contact the customs declaration form write-off agency in time to complete procedures such as supplementary documents.
In short, when the driver finds missing goods, he should immediately take measures and notify the relevant personnel to ensure the problem is resolved correctly and avoid unnecessary losses and risks. In addition, in daily work, the driver should pay attention to the safety and integrity of the cargo and try to prevent loss or damage as much as possible. If the goods are lost or damaged, they should be reported and dealt with in time to ensure the safety and quality of the goods and the regular operation of the export trade.
