【Comment】
Between 15:51 and 15:52 PDT, 50% to 70% of requests to Google received errors;。
Google當機5分鐘 全球網路流量減4成◎自由(2013.08.19)
http://n.yam.com/tlt/international/20130819/20130819693019.html
〔編譯詹立群/綜合報導〕Google多項服務於美國時間16日下午無預警中斷約5分鐘,期間全球網路流量銳減約40%,Google損失估計近55萬美元(約1644萬台幣),但該公司並未說明此次史無前例的當機原因。
Gmail、YouTube皆中斷
英國「每日郵報」報導,Google搜尋引擎、電子信箱Gmail、影音分享網站YouTube及雲端硬碟Google Drive等一系列服務,16日下午中斷1至5分鐘。據網路分析公司GoSquared調查,Google當機期間全球網路流量銳減約4成,反映Google在網路世界的驚人影響力,網友極為依賴Google。
當機期間,Google在用戶數據紀錄服務Dashboard發佈訊息,公布Gmail使用者登入帳戶有問題,受到影響的用戶仍可登入,但可能會「出現無預警的狀況」。稍晚訊息顯示,太平洋夏令時間15點51分到15點52分,使用者向Google傳送的要求有5到7成發生錯誤,服務在1分鐘後大部分恢復,全部服務在4分鐘後正常。
專家蘇利文(Danny Sullivan)表示,這種所有服務同時當機的情況非常罕見,今年4月Gmail也曾當機,但當時Google網站主頁並未受影響。若以Google第二季營收141億美元估算,每分鐘營收約10.8萬美元,當機5分鐘的損失高達54.5萬美元。
Google 這樣說:
8/17/13 7:37 AM
We're aware of a problem with Gmail affecting a significant subset of users. The affected users are able to access Gmail, but are seeing error messages and/or other unexpected behavior. We will provide an update by 8/17/13 8:37 AM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change.
The incident lasted 1-5 minutes.
8/17/13 7:48 AM
The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.
Between 15:51 and 15:52 PDT, 50% to 70% of requests to Google received errors; service was mostly restored one minute later, and entirely restored after 4 minutes.