效率關心的是正確地做事,效能則是做正確的事情。"Efficiency is concerned with doing things right. Effectiveness is doing the right things."
~彼得·杜拉克(Peter F. Drucker)~現代管理學之父
《管理導論(An Introductory View of Management)》(博雅出版)
這句話,其後被引申為:
管理是把事情做對,領導則是做對事情。"Management is doing things right; leadership is doing the right things."
其實,也可以講成: