職場日記─出社會後，感恩對我有深遠影響的人
Journal
我的店長建構了我對主管的認知──主管就是讓底下員工成長、帶員工進步的天使
My dear store manager redefined my view of a supervisor – a supervisor is someone who fosters the growth of their subordinates, an angel guiding their advancement."
My second job landed me in a shoe store, where I worked as a salesperson, peddling shoes ranging from about 3,000 to 6,000 NT dollars, with the fancier boots going for as much as 20,000 NT dollars. It was at this store that I had the privilege of encountering two remarkable individuals who left an indelible mark on me. One of them is Xiaorou, as I've previously mentioned, and the other is our stunning store manager.
Now, let me paint a picture of our store manager for you. She's a charming and graceful beauty, with her long, wavy locks cascading down. Most of the time, she's a genuinely warm and friendly person, although she can be quite serious during important meetings. As for me, I've got my fair share of personality quirks, and I'm fully aware of them. Whenever the store phone would ring, it would send shivers down my spine, leaving me quaking with nervousness. I mean, how's a person who's afraid to answer the phone supposed to work as a salesperson? At times, I felt like I was on the brink of a societal pink slip.
Thankfully, I had a wonderfully patient store manager. She tried teaching me the ropes countless times, and yet, I'd still look bewildered. Her creative solutions included drafting a piece of paper with potential phone conversation phrases. I started by memorizing the phrases on that paper, which, at the very least, made me somewhat competent at handling phone calls.
Inside the store, there's a commission based on individual performance. Since I'm not really good at speaking and often stumble and feel awkward, introducing shoes is quite challenging for me. This has resulted in my performance being exceptionally low, and I'm almost hitting rock bottom. Fortunately, the store manager is very patient and has been teaching me slowly while providing me with many useful pieces of advice. She has truly been a great help and has helped me become a better person.
As for the store manager's voice, it was even softer than Xiaorou's, and sometimes, we'd head over to a karaoke joint together. These karaoke nights were few and far between in my life, but with them, I experienced genuine happiness. They had voices that were, quite frankly, pretty darn impressive!
But there was more to the store manager than that. She also took us on evening runs, where the refreshing breeze seemed to harmonize with the song of the night, almost as if the stars themselves joined our chorus.
In the grand scheme of things, I owe a debt of gratitude to these wonderful individuals. They helped me evolve from a rather gloomy and introverted soul to someone a bit less so – from an overly "gloomy" person to one with just a tinge of "gloomy" left, and a whole lot of happiness.
I'm currently a supervisor, and I've been emulating our store manager's behavior and communication style with the aim of helping new teachers grow and evolve into outstanding educators.
The nickname
I've actually given our store manager a nickname behind the scenes, and it's "Sophia." I chose this name because "Sophia" means "wisdom," and I truly see her as the embodiment of wisdom, inspiring people in our world.
The root "soph" denotes "wisdom" and comes from the Greek word "sophos," meaning wisdom. You can see this root in words like "philosophy," where "phil" (love) - "o" - "soph" (wisdom) translates to "the love of wisdom."
There's also a famous actress, Sophie Marceau, who carries this root in her name.
I guess I have a knack for giving nicknames, and this one just fits her perfectly!
鞋店店員的生活
我的店長建構了我對主管的認知──主管就是讓底下員工成長、帶員工進步的天使
我第二份工作是去鞋店當店員，賣鞋子。鞋子的價格大概是3000-6000元，馬靴可能到兩萬元。在這家店工作期間，我有幸遇到兩位對我影響深遠的人，一位是小柔，正如先前提到的，另一位則是我們迷人的店長。
店長是一位很有魅力和氣質的大美女，長髮、波浪捲，人很好、很親切，除了開會的時候很嚴肅以外，其他時間脾氣都很好。
我的性格有嚴重缺陷，我自己也知道。我聽到店裡電話響，會緊張，抖抖抖抖抖抖。一個不敢接電話的人是要怎麼當店員阿！？我覺得我快被這個社會開除了，我連歡迎光臨都講成
「歡...迎迎...光臨臨」
不行，我光結個帳都覺得壓力好大，要看到人我就暈
別人是暈船、暈機，我是「暈人」！
萬幸我有個很溫柔的店長，她教我一遍，我仍然一臉茫然。她試著用其他方法，還特地寫了一張紙，上面有可能的電話用語。我先把那張紙上寫的話背起來，至少比較會接電話和打電話了。
店裡面是個人業績抽成，因為我真的不太會講話，各種結結巴巴、尷尬場面，要我介紹鞋子，我是各種困難。這導致我的業績特別的低，快要吃土。還好店長很有耐心地慢慢教我，給我許多有用的建議。她真的幫了我很多忙，讓我變成一位更好的人。
店長的聲音比小柔還要低一點，我們有時候會一起去KTV唱歌。那是我這輩子為數不多去KTV的時候，和她們一起去唱歌，我真的很開心。她們都擁有出色的歌唱天賦！
此外，我們的店長還會帶著我們去夜跑。迎著清新的風，彷彿連空中的精靈也和我一同歌唱。
總之，謝謝這些人的善意。讓我的個性變好許多，從一個悶悶悶悶悶悶葫蘆，升級成悶葫蘆，只剩一個悶字了，開心。
私底下幫店長取的綽號
其實我偷偷幫店長取了個綽號，叫做Sophia
因為Sophia這個名字是「智慧」的意思，我認為她就是智慧的化身，來到這個世界啟發人們。
字根soph，含意是「智慧」，源自希臘語sophos（智慧），像是單字philosophy哲學裡面就有這個字根，phil(愛)-o-soph智慧-y，字面意思是「愛智慧」
還有一個女明星的名字裡面也有這個字根，Sophie Marceau
我想我應該是有取綽號的天賦的，這綽號真的和她很搭！
