遇見米開朗基羅　投訴

11/23/2017

遇見米開朗基羅　投訴

凡事總有第一次，我寫了封信，投訴旅館人員。

I am a tour leader from Taiwan so I have been to hundreds hotels in Europe.

I took a group stay at this hotel.

When I arrived the reception at night 31 Oct 2017.

The reception asked me to show passport.

I replied, May I send group to room then I will be here for u.

The man at reception said, I told you last time, give me your passport ....That is the way we do.

I never heard the reception speak like this, I TOLD YOU LAST TIME.

If they have the way to do, he can say whatever instead of I TOLD YOU LAST TIME.

I did not argue with him at that moment.

I went back to reception after I send group back to room.

I came to reception told to him.

It is obviously he does not care what he said but I do.

It is a really terrible experience to me.

Hopefully, I am the last one to feel it at the hotel.