Scene | 情境 A guest is checking out of a hotel at the front desk.
房客在飯店櫃檯辦理退房。
Conversation | 對話
Receptionist: Good morning. Are you checking out today?
櫃檯人員： 早安，您今天要退房嗎？
Guest: Yes, I’d like to check out, please.
房客： 是的，我要退房。
Receptionist: May I have your room number?
櫃檯人員： 請問您的房號是？
Guest: Room 508.
房客： 508 房。
Receptionist: Thank you. Did you use the minibar or order room service?
櫃檯人員： 謝謝。您有使用迷你吧或點客房服務嗎？
Guest: Yes, I had two drinks from the minibar.
房客： 有，我喝了兩瓶迷你吧的飲料。
Receptionist: Okay, I’ll add that to your bill. The total comes to $220.
櫃檯人員： 好的，我會加到您的帳單。總共是 220 美元。
Guest: Can I pay by credit card?
房客： 我可以用信用卡付款嗎？
Receptionist: Of course. Please insert or tap your card here.
櫃檯人員： 當然可以。請在這裡插卡或感應。
Guest: Done. 房客： 好了。
Receptionist: Thank you. Here is your receipt. Did you enjoy your stay?
櫃檯人員： 謝謝，這是您的收據。您住得愉快嗎？
Guest: Yes, it was very comfortable. Thank you.
房客： 是的，很舒適。謝謝。
Receptionist: We’re glad to hear that. Have a safe trip!
櫃檯人員： 很高興聽到您滿意。祝您旅途平安！
Guest: Thanks. Goodbye.
房客： 謝謝，再見。
📝 Useful Vocabulary | 常用詞彙
- Check out 退房
- Room number 房號
- Minibar 迷你吧
- Room service 客房服務
- Bill 帳單
- Receipt 收據
- Credit card / Cash / Mobile payment 信用卡 / 現金 / 行動支付
- Enjoy your stay 住得愉快
- Safe trip 旅途平安
