好險,差點上當!在澳洲遇到冒用Amazon之名招募的假仲介、真詐騙

2021/03/03閱讀時間約 18 分鐘

來自仲介的一封信

2018年8月31號,這是我剛到澳洲第11天,也是住在墨爾本西郊的最後一天,因為工作沒有著落,一邊整理行李準備搬往東南區,一邊收集工作資訊與投履歷。
忽然在Gmail有一封信,圖案是Amazon公司的Logo加上澳洲的袋鼠(如下圖所示),說是亞馬遜澳洲分公司委外負責招募的仲介機構。
當時我不疑有他,因為我才剛試著投一些仲介所開的職缺,因此還不太熟悉仲介跟求職者之間的互動方式。但是在當時用寄信回應我的,還是我第一次遇到。
信的標題是:Warehouse Order Picker/Packer at Amazon Inc
Hello,

We received your job application for the position of a Warehouse Order Picker/Packer at Amazon Inc. We have looked at your application and would like to invite you for an interview.

Please kindly specify which of the following location is convenient for you.

Sydney NSW 2000
Brisbane City QLD 4000
Melbourne VIC 3000
Adelaide SA 5000
Clare SA 5453
Mitcham SA 5062
Darwin City NT 0800
Dural NSW 2158
Kew East VIC 3102
Macclesfield VIC 3782

You will get an opportunity to talk to us about your previous education/work history. The purpose of this interview is for us to get to know you a bit better and discuss the experience you have that is relevant to this role.

NOTE: We shall confirm your date and time of interview once you reply us with your preferred location.

Working hours: You can simply choose which of the working hours suits you.

Morning shift
Afternoon shift
Night shift

This email doesn’t automatically offer you the job.

We look forward to working with you!Emily Clain ¦ Permanent Recruiter

Email: [email protected]
Web : vanerecruitment.com
Tel: +61383720166
Vane Employment Service
因為有習慣收到仲介或資方回應時,會在回去找當初是投了甚麼職位與職務內容,因此會需要再把當初看到徵才廣告的網址找出來。這個習慣其實就有發現幾個疑點:
  1. 仲介官網(已關閉):通常官網都會有Job Seekers & Employers這兩個專區,類似我們所謂的求職者跟徵才者,但是在這封信上給的網址,連結過去卻只有簡單介紹跟聯絡方式的選項,令人摸不著頭緒。
  2. 徵才廣告:不論是在仲介的官網,或是像Seek、Indeed這種類似於台灣104人力銀行的求職網,我找不到這篇訊息的出處,連網頁的瀏覽歷史記錄,也是翻不出自己有投過這間仲介任何職缺的痕跡。
  3. 應徵成功信:投完履歷後,通常都會寄一封應徵成功的E-mail到信箱中,內容通常會用較顯眼的字形說「這是一封來自系統的自動回信,請不要回應!」,主要是提醒應徵者在哪裡看到職缺並投了履歷,並附上職缺廣告的網址。但我沒有收到任何應徵成功的信,就收到這封非系動自動信,也沒付上職缺網址,因此我根本不知道自己到底投了什麼。
當時因為急著找工作,即使發現這些疑點,也是採取一種病急亂投醫的態度,既然信來了就先回應卡位,看後續怎麼樣再說。
以下是我的回信內容:
Dear Manager,

I interested in Warehouse Order Picker/Packer at Amazon Inc.

Melbourne VIC is convenient for.

Working hours: ALL of the working hours suits me, but prefer : Morning shift >Afternoon shift >Night shift

I look forward to hearing from you.

Best Regards,
Ren-Cing (Patrick)

第二封信-面試問題

9月3日收到該仲介的回信,標題為:AMAZON INTERVIEW QUESTION
內容如下:
Hello,

Thanks for your interest in working as a Warehouse Order Picker/Packer at Amazon Inc. We would like you to complete below interview question for final decision on your application. Kindly answer to the following questions.

Kindly answer to the following questions :

1 Tell us a little about your self.
2 What motivates you to do a good Job?
3 When are you available to start?
4 Would you be able to work weekends and over time?
5 Explain why we should hire you?

Note: The purpose of this screening is for us to get to know you a bit better and discuss the experience you have that is relevant to this role.

Looking forward to hearing from you

Regards

Emily Clain ¦ Permanent Recruiter
Email: [email protected]
Web : vanerecruitment.com
Tel: +61383720166
VANE RECRUITMENT PTY
這封回信沒有什麼大問題,因為投過幾間公司的職缺專區,也會問到類似的面試問題,唯一困惑的是為什麼Interview是透過E-mail而不是電訪或面對面的方式?有違自己在這邊所遇到的面試方式。
雖然只有短短五題,看我回答好像也沒有很長,但我可以花了快6小時才把下面的問題回答出來啊!(英文真的很重要阿!!
當初想說如果真能錄取,就能到全世界頂尖的科技公司看看,到底他們的倉庫是藏著什麼高科技,因此我很謹慎地用我的破英文加google去回答某幾個關鍵問題。
畢竟對象公司是Amazon阿!哪怕只是最卑微的倉儲人員,只要能進去都是一種榮譽!
Hello manager,

I will answer to the following questions :

1 Tell us a little about your self.

My name is Ren-Cing, I come from Taiwan on working holiday visa. I’m a hard worker who is accuracy and attention to detail and careful product handling.

I’m a friendly, positive and enthusiastic person who is positive and enthusiastic person, easy to get along with, work well with others, and also can stay until August 2019 (Valid Date of Visa: 19/08/2019).

2 What motivates you to do a good Job?

I flew from Taiwan to Australia, start my second life for one year. It's not a easy choose, out of my country, family and friend. If I want to live in here, I must to DO MY BEST !

I need to do my best on my job to earn salaries. Only me can help myself, no other options. That above is why I can motivates myself to do a good Job.

3 When are you available to start?

I can Immediate start.

4 Would you be able to work weekends and over time?

Yes, I Can work weekends and over time.

5 Explain why we should hire you?

I Graduated from Master of Business Administration and Bachelor of Industrial Engineering and Management, I not only have business knowledge, production and quality management etc. So how to improve process to achieve cost down and increase efficiency is my advantage.

I believe I am a strong candidate of your company, looking forward to join your firm. I would appreciate an opportunity to discuss my qualifications at your earliest convenience. Thank you for your time and consideration.

I’m looking forward from you

Best Regards,
Ren-Cing

第三封信-國家警察檢查

9月4日再次收到回信,這次信中特別要求要做國家警察檢查,一開始以為是需要台灣的良民證,但最後發現National Police Check application (NPC)指的是澳洲良民證的申請,由澳洲聯邦警察(Australian Federal Police, AFP)負責,經官方委外認可的仲介機構,也能從官網中查詢(AFP官網:Australian Federal Police)。
信的標題:FollowUp on Interview Question
Hello,

Thanks for completing our online interview questions, Congratulation on passing our assessment as you have been selected for the job. As per our requirement you need to carry out Criminal Records Bureau (CRB/DBS) checks.

In order for us to complete a police check, we use an accredited partner with access to the National Police History database.

Fees

$49.40 for each National Police Check application.

Note: A Valid CRB report is essential for this role, We do not accept police check that is over 30days.

We'll confirm by email or SMS when your police check certificate is ready.
Choose from receiving an online or hard (paper) copy in the mail.

The requirement for Police check:

1.) Your name
2.) Date of Birth
3.) Currently registered address.

Kindly get back to me so that I can give you proper guidelines on how to go about sending the payment for the DBS.

We look forward to working with you!

Regards.

Emily Clain ¦ Permanent Recruiter
Email: [email protected]
Web : vanerecruitment.com
Tel: +61383720166
這次覺得問題大了!提到要做國家警察檢查,還要求自費$49.40(約台幣一千),第一次看到這樣的流程,覺得怪怪的,女友建議先去網上查一查到底是不是遇到詐騙。
一開始我還不信邪,因為如果真有這種詐騙,背包客或是臉書的澳洲社團應該都會有人分享這種詐騙經驗叫大家注意才對。
結果我將信件一的內容隨便複製一段貼到Google,馬上搜到一篇文章:SCAM: Don’t pay for police checks or uniforms!
雖然是不同的假仲介詐騙,但提到的內容都是大同小異,看得我臉都綠了。如果真的照信件說的繼續做下去,不僅沒有工作,還賠了老本,真是賠了夫人又折兵!
看到文章後,真的是鬆了一大口氣,自己差點陷入騙局。還好女友英明,自己也聽話,才讓自己沒有在泥沼中越陷越深。

總結

事過境遷兩個月,自己在之後持續接觸許多工廠與仲介,對這邊應徵與面試過程的了解已非昔日吳下阿蒙。
在這邊簡單總結一下該如何判別是否為工作詐騙的幾種方式:
  1. 官網 :仲介的官網是否有Job Seekers & Employers這兩個專區,以及聯絡方式是否有附上實體地址。通常官網精美但沒甚麼資訊,又沒什麼名氣的仲介,就要多留個心眼,跟其他仲介的官網比較
  2. 應徵成功信&職缺廣告:自己如果真有應徵該徵才職位,應該能直接從信中找到職缺的網址,或是能從求職網或仲介官網找到職缺資訊網路都會留下足跡(除非開無痕),如果自己沒有投過的印象,瀏覽紀錄也都找不到痕跡,要小心詐騙的可能性很高。
  3. 費用索取:在應徵階段是不會有任何費用需要應徵者去支付的!只要有任何費用要求,絕對詐騙無誤!忘記之前在哪看到,如果是資方或是仲介要求像是國家警察檢查或是藥物檢查等,只要不是出自勞方自身意願去做的檢查資方跟仲介支付全額費用,而非勞方負擔部分或全部費用。
Don’t pay upfront fees:Never apply for any job which asks for any upfront fees.
題外話:警察檢查或是藥物檢查等(還有物理檢查、酒精檢查…),不論是仲介或是公司都會詢問,因此這個環節是沒問題的!有問題的是要求勞工自費的部分。在這邊特別澄清,還請大家遇到後,不要誤會這間公司/仲介有問題。

後記

因為分享自己在墨爾本的找工心路歷程,結果有了貴人相助,幾番轉折之後,最終到了農場工作。
文章的最後,分享郊區農村生活照當作結尾:
每天離開家門,牛群在草原上隨處可見
illustration
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一位在因緣際會之下,動了想去紐西蘭的念頭,卻陰錯陽差跑到澳洲打工度假的背包客。 脫離台灣世俗的期待,踏上打工度假的不歸路,第二人生正式在澳洲啟航。 如果人生很短,那青春就是短暫一瞬間,屬於你的第二人生,下一站在哪呢?還沒開始的理由,又是什麼呢? 歡迎來到我的澳洲故事館,分享我在澳洲的旅程故事。
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