好的開始成功的一半，好的開頭句為你奠定成功溝通的基礎!
前一篇「如何寫出專業的開頭句？三個關鍵技巧大公開」JC說明了開頭句的重要性及分享三個如何寫作有效開頭句的技巧，這裡JC要直接不藏私直接分享六種必備的實用模板(英文稱之為 boilerplate n.)，讓各位可以根據不同的情境或是目的，直接在下方<框框處>填入關鍵詞套用，既簡單又可以讓你的email看起來超專業!
【模板1】直接表明寫信目的 (廠商/同事)
1. I am writing with regard to our recent discussion on <project A>.
2. I am writing in connection with <the poor service we received>.
3. I am writing in response to your email in which <you turned down my request for replacement>.
【模板2】提供訊息 (客戶/主管)
1. I am writing to inform you that <our office will be closed on Chiristmas Eve>.2. We regret to inform you that <the test has been postponed to June 15 due to the Covid-19 outbreak>.
3. I am pleased to announce that <Taiwan men's baseball team made it to the Olympics championship game>. (把棒球迷的願望投射在這個範例中😁)
【模板3】聯絡他人引薦的收件者(潛在商業合作夥伴)
1. Your name was given to me by <Shohei who works for ABC company>.
(較正式的語氣，對長輩、長官、或是較為保守的產業)
2. I got your name from <Shohei who works for ABC company>.
(較輕鬆的語氣，對平輩、晚輩、或是文化較為活潑的公司)
補充: 1跟2意思一樣，但1的語氣比較正式，2的語氣比較偏輕鬆，商務上如果對方是比較資深或是公司比較傳統的話，JC會建議用1會顯得比較適合;若是對方是平輩、晚輩或是公司文化比較創新隨性，可採用2，比較親切。
【模板4】追蹤進度(廠商/同事)接續上次討論議題(客戶)
1. As per our conversation,...
2. Futher to our phone call, <we will email you the lastest catelog once it becomes available next week>.
3. Pursuant to our phone call,...
4. With reference to your last email,...
5. As mentioned,...
補充: 特別想把1跟2拿出來比，1語感上比較沒有一種連續的感覺，相反的2 further to our phone call 有一種接續下去的感覺，所以如果這封email有連貫性或還會有後續，JC通常會用採用2，但這就是個人的選擇，交給你/妳決定。
【模板5】抱怨(廠商)
1. I am writing to complain about <the quality of 產品名稱 I purchased at your store/on your website (order# 8888)>.
2. I am writing to draw your attention to <the poor quality of the 產品名稱 that I ordered on May 29>.
建議:若有訂單相關資訊，比方說訂單號碼或是下訂的時間日期，建議第一句就帶出來，這樣可以便於對方查找。
【模板6】請對方提供資訊或幫忙(跨部門內部溝通)
1. I am writing to inquire(美式)/enquire(英式) about...
2. I am interested in finding out...
3. I would really appreciate it if you could provide...
補充: 範例1有特別把inquire/enquire區別出來，如果對方是美國人會建議用美式的inquire，若是英國或澳洲，可考慮使用英式用法enquire。
