The old lady handed her bank card to a bank teller and said, “I would like to withdraw $10
The teller told her, “For withdrawals less than $100 please use the ATM.”
The old lady wanted to know why ...
The teller returned her bank card and irritably told her, “These are the rules. Please leave if there is no other matter. There is a line of customers behind you.”
The old lady remained silent for a few seconds, then handed the card back to the teller and said, “Please help me withdraw all the money I have.”
The teller was astonished when she checked the account balance. She nodded her head, leaned down and respectfully told her, you have $300,000 in your account and the bank doesn't have that much cash currently. Could you make an appointment and come again tomorrow?
The old lady then asked how much she could withdraw immediately.
The teller told her any amount up to $3000
"Well, please let me have $3000 now", she The teller then handed it very friendly and respectfully to her
The old lady put $10 in her purse and asked the teller to deposit $2990 back into her account.
the moral of this tale .......
Don't be difficult with old people, they spent a lifetime learning the skills
I had spent an hour in the bank with my dad, as he had to transfer some money. I couldn't resist myself & asked...
''Dad, why don't we activate your internet banking?''
''Why would I do that?'' He asked...
''Well, then you wont have to spend an hour here for things like transfer.
You can even do your shopping online. Everything will be so easy!''
I was so excited about initiating him into the world of Net banking.
He asked ''If I do that, I wont have to step out of the house?
''Yes, yes''! I said. I told him how even grocery can be delivered at door now and how amazon delivers everything!
His answer left me tongue-tied.
He said ''Since I entered this bank today, I have met four of my friends, I have chatted a while with the staff who know me very well by now.
You know I am alone...this is the company that I need. I like to get ready and come to the bank. I have enough time, it is the physical touch that I crave.
Two years back I got sick, The store owner from whom I buy fruits, came to see me and sat by my bedside and cried.
When your Mom fell down few days back while on her morning walk. Our local grocer saw her and immediately got his car to rush her home as he knows where I live.
Would I have that 'human' touch if everything became online?
Why would I want everything delivered to me and force me to interact with just my computer?
I like to know the person that I'm dealing with and not just the 'seller'. It creates bonds of Relationships.