打造客戶成功團隊，拚業績主力

Everything you need to know about creating healthy customers for life. It's one of the biggest buzzwords in B2B, but unlike other fleeting terminology, "Customer Success" isn't going anywhere. In fact, it's becoming one of the most important factors across all types business-the difference between a company going broke and achieving mega-growth.

More and more companies are setting up and scaling customer success (CS) functions. Designed to proactively manage customer relationships and customer value, customer success teams are driving higher revenue and happier customers, and as a result CS has gone mainstream in the tech industry, and is starting to spread into other industries that rely on a subscription-model.