更新於 2023/06/11閱讀時間約 5 分鐘

[完美商業英文Email] 插話篇 - 怎麼禮貌地打斷別人談話 ?

商業信件中,該怎麼打斷、介入原本的談話串呢?
在以文字為主要溝通方式的信件往來中,「詞不達意」的情況時常發生,而且通常當事者都難以自覺。此時,第三者的介入變得至關重要,不僅可以澄清雙方的意圖,還能糾正未來對話的方向。
本文中,工作坊將分享 3 種實用方法,讓你作為介入者能夠順利且優雅地介入原本的對話,既能釐清雙方思緒,又能確保溝通的效果 !

Please allow me to jump into the conversation.

公式 : [Please allow me to jump into the conversation.] + [你要提出的意見、觀點]
  • 情境 : 在第三者的角度,你可以提供更具全面性的觀點,釐清正在發生的問題。
  • 實例 :
Dear Tech and Sales team,
“Please allow me to jump into the conversation.”
To ensure that we have a clear understanding of the current situation and address any concerns that may have arisen, I'd suggest to schedule a meeting. It would provide an opportunity for everyone to share their insights and raise any concerns from their respective teams.

I would like to contribute to the conversation regarding [你要介入的事情]

公式 : [I would like to contribute to the conversation regarding] + [你要介入的事情] + [你提出的意見]
  • 情境 : 在特定事情上表達你的觀點和建議,通常是正向的方式提供建議,讓事情更順利進行,或者朝更好的方向前進
  • 實例 :
Dear Sam,
I hope you're doing well.“ I would like to contribute to the conversation regarding the development of the new product [你要介入的事情].”
I've been following the project's progress, and there are some suggestions from my team's perspective, particularly focused on the sales aspect:
  1. [你提出的意見1]
  2. [你提出的意見2]
By incorporating these insights, I believe we can enhance the overall strategy and maximize the product's market appeal.
Thank you for your time and attention.

May I interject and offer my perspective in the conversation?

公式 : [May I interject and offer my perspective in the conversation?] + [你要介入的事情] + [你提出的意見]
  • 情境 : 以問句的形式作為開頭並不意味著必須獲得對方的許可才能表達意見,而是一種禮貌的方式,讓對方知道你尊重並理解他們在這段討論中的角色
  • 實例 :
Dear Andy,
“May I interject and offer my perspective in the conversation?” I have been following the discussion on the“ project [你要介入的事情]” and would like to contribute my insights.
Specifically, I would like to address the following points:
  1. [你提出的意見1]
  2. [你提出的意見2]
I believe that my perspective on these aspects can enhance our understanding and contribute to a fruitful discussion.
Thank you for considering my input.

看完這篇文章後,我們已經邁向更加精通英文的一步!如果你有任何疑問,直接告訴我們,讓工作坊與你攜手解決 !
最後,追蹤我們,與工作坊一同深入學習英文吧!
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