團隊引導的10大原則

Principle 1：Always try to be helpful

原則一：盡力成爲助援

Principle 2：Always stay touch with current reality

原則二：保持與當下現實的連接

Principle 3：Access your ignorance

原則三：觸達你的未知之地

Principle 4：Everything you do is intervention

原則四: 你所做的一切都是介入

Principle 5：It is the client who owns the problem and the solution

原則五：擁有問題與解决方案的是客戶自己

Principle 6：Go with the Flow

原則六：跟著流走

Principle 7：Timing is crucial

原則七：時機是决定性的

Principle 8: Be constructively Opportunistic with confrontive interventions

原則八：巧妙地創造建設性的面質

Principle 9：Everything is data Errors are inevitable; learn from them

原則九：沒有失敗，只有反饋

Principle 10：When in doubt share the problem

原則十：有疑惑時及時提問

來源：埃德加·沙因，麻省理工斯隆商學院教授，企業文化與組織心理學領域開創者。